Meliá Kuala Lumpur

Room was spacious and clean. Shower and bathrooms were nice, clean and spacious too. Did not get to try their pool or breakfast, so no comments on those. Easy access to Times Square right in front through the MRT escalators and stairs. Convenient location and easy access (often walking distance) to TRX mall, Pavilion, Low Yat Plaza, BB Park, etc. There's a 7-11 next to it which helps a lot. Staff are friendly.

1) Valet services available upon arrival at the lobby when driving. 2) Special check-in area for LEVEL guests with welcome drinks. 3) Huge room with separate bathtub and shower space. 4) Wide spread of selection for breakfast buffet. 5) Prime location. - Right opposite Berjaya Times Square which is accessible via overhead bridge from right outside the lobby. Walkable distance to Pavillion amd many more malls.

If there’s one word to describe my experience at Melia Kuala Lumpur, it’s extraordinary. I stayed here for 3 nights with my wife, and while we’ve stayed at many hotels across the world, this particular experience stood out not just for the comfort, ambiance, or luxury — but because of the people behind the scenes, especially Mr. Thiruvarasu and Mr. Navin Silvaraju, two managers who completely redefined what hospitality means. From the very beginning, both Mr. Thiruvarasu and Mr. Navin made us feel not like guests — but like VIPs. Their approach to service wasn’t robotic or rehearsed like you often see in luxury hotels. It was genuine, warm, and personal. They took time to speak with us, check in regularly, and ensure that everything was perfect down to the smallest detail — and they did this without ever being intrusive. You could feel that they weren’t just doing a job — they were passionately leading a team that truly cared about every guest. I’ve never met hotel managers who are so present, proactive, and sincere. Their professionalism is world-class, but more than that, their human touch left a lasting impact on us. The view from our room was stunning, the property itself is beautiful, and everything ran smoothly — but it was the service that turned this into one of the best hotel stays of our lives. Melia KL is not just another 5-star hotel. It’s a place where the management sets the gold standard for hospitality, and it reflects in the way every single staff member treats you. If you’re coming to Kuala Lumpur, I’d say skip the usual choices and go for a stay that will surprise you — in the best way possible. Thank you to Mr. Thiruvarasu and Mr. Navin for making our stay so special. We’ll always remember your kindness and care.

rooms were comfortable air-conditioning in room was nice breakfast was satisfactory pools were also nice

The hotel is spotless and beautiful to walk in after a long flight. The staff on the front desks were very welcoming and spoke to us in very good English. We settled into our stay very quickly , we had breakfast in our room most morning it was lovely there's a 24 hrs meue, it was a very enjoyable stay Just would like to say there was a lovely young girl who worked in the restaurant department, who had a lovely smile and greeted us with a lovely good morning every time we ordered breakfast to our room The location of the hotel is great, only mins away from the shopping centre and a great nightlife